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Airlines Mandated to Issue Cash Refunds for Significant Delays

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President Biden’s push against corporate fees has extended to the airline industry with new rules announced by the Department of Transportation (DOT). These rules require airlines to provide more transparency regarding extra fees and automatically issue cash refunds in specific situations.

Secretary of Transportation Pete Buttigieg emphasized the importance of protecting passengers’ rights, stating that airlines must now give automatic cash refunds for flights canceled or significantly delayed, with a threshold of three hours for domestic flights and six hours for international flights. Additionally, if a passenger’s luggage is lost and not returned within 12 hours, airlines must refund checked bag fees.

irlines will soon have to give refunds for canceled and excessively delayed flights. Tammy Trujillo fills us in.
Secretary of Transportation Pete Buttigieg said in addition to that, there will be strict rules on how airlines give passengers that refund.
Secretary of Transportation Pete Buttigieg explained that his department is going even further, mandating refunds of checked bag fees if luggage is mishandled.
Buttigieg said the new rules are an effort to protect passengers from being unfairly treated by airlines.
President Biden’s crack down on corporate junk fees is a centerpiece of his economic program and now airlines are being held to account. Erin Real reports.

The DOT’s announcement, made on Wednesday, sets a deadline of six months for airlines to comply with these new regulations. The move aims to ensure fair treatment of passengers and hold airlines accountable for their services.

President Biden’s broader economic agenda includes cracking down on what he calls “corporate junk fees,” aligning with these new rules that require airlines to be more transparent about extra charges. This includes accurately listing all additional fees on their websites when displaying fare prices.

The implementation of these provisions will occur over individual timelines ranging from six months to two years, reflecting a comprehensive effort to improve consumer protection and fairness in the airline industry.

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