The IRS is currently dealing with an issue where some taxpayers are receiving erroneous notices of non-payment, despite having paid their 2023 federal income taxes. This mix-up involves the CP14 notices, which are being mailed to taxpayers nationwide.
Mark Steber, Chief Tax Information Officer for Jackson Hewitt, acknowledges that such errors can occur. “It happens,” Steber remarks, advising taxpayers who believe they have received a mistaken notice to avoid sending a check immediately. Instead, he recommends contacting the IRS or consulting a tax professional to resolve the issue.
Steber also cautions taxpayers to be vigilant about potential scams. Fraudsters may exploit this confusion by sending out fake notices, which often contain tell-tale signs such as requests to wire money or incorrect IRS phone numbers. He emphasizes that the IRS always initiates contact through traditional letters, so any suspicious communications should be scrutinized carefully.
“If you receive a CP14 notice, don’t panic,” Steber advises, adding that many taxpayers might prefer to seek professional help to handle the situation. He reassures that addressing the notice promptly and correctly will mitigate any potential issues.
This incident highlights the importance of taxpayers staying informed and cautious when dealing with unexpected IRS communications. The IRS is expected to provide further guidance and support to ensure that taxpayers can correct any discrepancies caused by these erroneous notices.