As Christmas approaches, children across the country are mailing their heartfelt letters to Santa Claus, and the U.S. Post Office is ensuring those wishes are taken seriously. In San Antonio, postal workers have embraced the tradition, partnering with generous individuals to help fulfill wishes that go beyond toys under the tree.
Post Office spokeswoman Becky Hernandez explains that the program allows members of the public to anonymously “adopt” letters to Santa. “It’s all anonymous. The mailman handles the delivery,” she says. While many children ask Santa for toys, Hernandez reveals that a growing number of letters highlight the struggles families face during the holidays. Some requests are simple yet heartbreaking — children asking Santa to help their parents with rent, groceries, or bills.
The Post Office scans these letters and posts them on a secure website where volunteers can read them and choose which wishes they want to fulfill. “The letters will break your heart,” Hernandez says, emphasizing the program’s emotional impact. For some families, these anonymous gifts provide a much-needed lifeline during difficult times, restoring hope and bringing unexpected joy during the holiday season.
This cherished tradition continues to grow each year, highlighting the spirit of giving and community. Postal workers, volunteers, and generous strangers ensure that letters to Santa do more than reach the North Pole — they help make Christmas a little brighter for those in need.
